Shipping policy
At 925 Ananta, we carefully pack every order so your jewellery reaches you safely, securely, and in perfect condition.
We work to process and dispatch your orders as quickly as possible while ensuring every piece receives the attention it deserves.
Order Processing
Orders are generally processed within 1–2 business days after the order is successfully placed.
Once your order has been dispatched, you will receive a confirmation along with tracking details through email or SMS.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery timelines after dispatch are:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Remote and certain difficult-to-service locations may require additional delivery time.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
Eligible orders may qualify for free shipping, depending on the applicable offer or order value.
Order Tracking
Once your order has been shipped, a tracking link or tracking information will be shared with you via email or SMS.
You can use the tracking details to check the latest status and estimated movement of your package.
Please allow some time for the tracking information to become active after dispatch.
Delivery Attempts
Our courier partner may make multiple delivery attempts before returning an undelivered package to us.
Please ensure that the shipping address, contact number, and other delivery information provided at checkout are accurate.
If a courier representative contacts you regarding delivery, please cooperate with them to help ensure successful delivery.
Incorrect or Incomplete Address
925 Ananta is not responsible for delays or failed delivery caused by an incorrect, incomplete, or inaccurate shipping address or contact information provided by the customer.
If your order has not yet been dispatched and you notice an error in your shipping details, please contact us as soon as possible.
Delayed Deliveries
While we make every effort to deliver orders within the estimated timeframe, unexpected delays can occasionally occur due to:
- Weather conditions
- Public holidays
- Courier network issues
- High-volume periods
- Remote delivery locations
- Unforeseen logistical circumstances
If your order appears to be delayed, please contact our support team with your order number and we will assist you.
Damaged Package
If your package appears visibly damaged at the time of delivery, please take photographs or a video of the package before opening it.
If the jewellery inside is damaged, contact us as soon as possible with your order number and clear photographs/videos so our team can review the issue and assist you.
Questions About Your Order?
For any shipping or delivery-related questions, please contact us at:
Email: info@925ananta.in
We are always happy to help.
Thank You for Choosing 925 Ananta
Every order matters to us. From careful packaging to safe delivery, we aim to make your experience with 925 Ananta as smooth and special as the jewellery itself.